Privacy Policy

How we collect, use, and protect your personal data.

Last updated: February 2026

1. Who we are

Hie Global Ltd ("we", "us", "our") is a company registered in England and Wales. Our registered address is 5 Carrwood Park, Selby Road, Leeds, Yorkshire, LS15 4LG. We are the data controller for the personal data we collect through this website and our services.

2. What data we collect

We may collect the following personal data:

Name, email address, company name, and phone number when you contact us or submit a form

Technical data such as IP address, browser type, and pages visited when you use our website

Account information when you sign in to our portal via Microsoft Entra ID

3. How we use your data

We use your personal data to:

Respond to your enquiries and provide the services you request

Manage your account and provide access to our portal

Improve our website and services

Comply with legal obligations

4. Legal basis for processing

We process your personal data on the basis of legitimate interest (responding to enquiries, improving our services), contractual necessity (providing services you have requested), and consent (where you have opted in to communications or accepted analytics cookies).

5. Data sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and delivering our services:

Microsoft Azure for hosting and Microsoft Entra ID for authentication

Google Analytics for website usage analysis (only if you consent to analytics cookies)

All third parties are required to process data in accordance with applicable data protection legislation. For more information, see our Cookie Policy.

6. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Contact form data is typically retained for 24 months unless you request earlier deletion.

7. Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Object to processing or request restriction

Data portability

8. Contact

For any data protection enquiries, please contact us at:

Email: contact@hie.ltd

Address: 5 Carrwood Park, Selby Road, Leeds, Yorkshire, LS15 4LG

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have not been respected.

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